Sekunce SHIELD
Stop the call before it costs you.
SHIELD is a carrier-grade inline voice fraud prevention platform that scores every call before it is accepted, blocking IRSF, CLI spoofing, robocall traffic, and account takeover attempts in under 100 milliseconds. Behavioural signaling analysis flags suspected synthetic-voice (deepfake) campaigns in real time. CollabEdge Solutions delivers SHIELD across Australia and Asia Pacific.
Why voice fraud is the fastest-growing threat operators face
Global telecom fraud reached $41.8 billion in 2025 (CFCA Global Fraud Loss Survey), up nearly $3 billion from 2023 as generative AI makes voice and text scams harder to detect. The voice channel is the largest, fastest-growing, and least-defended revenue surface in modern telecoms.
Five threats. One inline defence.
SHIELD handles every major voice fraud attack vector inline on the same B2BUA, under one risk score, no microservice overhead, no batch lag, under 100 milliseconds per call.
IRSF / Premium-Rate Fraud
Revenue leaking at $50,000 or more overnight per incident. SHIELD blocks pre-completion, before settlement disputes arise.
CLI Spoofing
Bank impersonation causing reputational damage across the operator brand. SHIELD applies reputation scoring, with STIR/SHAKEN attestation where carrier support exists.
Robocall and Spam
Network capacity consumed by unwanted traffic. SHIELD applies layered signaling controls to cut spam traffic before it terminates.
Deepfake Voice Campaigns
Targeted vishing of enterprise and retail subscribers. Today, SHIELD identifies suspected synthetic-voice campaigns through signaling-layer behavioural patterns and risk scoring.
Roadmap Q3–Q4 2026: media-path audio analysis
Account Takeover via Voice
A majority of account takeovers begin with a phone call. SHIELD applies its risk score and three-lane routing before the call ever reaches an agent.
Documented outcomes from live deployments
European Tier-2 Carrier
A carrier with EUR 25 million annual revenue deployed SHIELD drop-in alongside an existing SBC with zero CapEx. Results: EUR 575,000 annual revenue leak closed, 35 percent reduction in failed calls, 84 percent reduction in partner penalties, 8.1 month payback.
Financial Services Operator
Real-time per-call scoring replaced batch updates. Every call scored in flight against origination network and behavioural stack. Results: 35 percent per-call cost reduction with 100 percent coverage, 11 percent lift in fraudulent attempt identification, 15 percent reduction in telecom-based fraud.
Before the call is accepted
SHIELD sits as an inline B2BUA in the SIP transport path. Every call is scored before SIP 200 OK, the call can be refused, redirected, or passed with a risk score attached in the SIP header. The decision happens in under 100 milliseconds. The call never reaches an agent if it should not.
Where SHIELD has the strongest fit
Financial Services
Highest regulated fraud spend. Complements voice biometrics with carrier-trunk blocking before the call connects.
BPO and Outsourcing
Multi-tenant SIP exposure with client-driven security mandates flowing upstream.
Healthcare
Rising PHI voice exposure. Pre-call screening before HIPAA-governed conversations begin.
Government
Caller-authentication compliance posture. Durable multi-year contracts.
Retail and E-commerce
Loyalty and brand-line impersonation growing faster than current budgets.
CollabEdge Solutions, Australian and Asia Pacific Delivery Partner
CollabEdge Solutions brings SHIELD to Australian and Asia Pacific operators, carriers, and enterprises, providing local advisory, implementation support, and ongoing account management. Enquiries for SHIELD deployments in this region are handled directly by CollabEdge.
SHIELD is developed by Sekunce. Media-path audio analysis capabilities are on the product roadmap for Q3–Q4 2026; all detection described in the present tense operates at the signaling layer today.
Ready to stop voice fraud before it costs you?
Speak with CollabEdge Solutions about SHIELD deployment in Australia and Asia Pacific.